UK standard delivery £3.99 - within 3-5 working days.
FREE SHIPPING FOR ALL UK ORDERS OVER £60
UK EXPRESS delivery £8.99 - within 1-2 days.
Order by 2pm GMT for next working day delivery. After 2pm GMT express orders will be delivered within 1-2 working days. For Saturday delivery order by 2pm Friday. Express orders received after Friday 2pm will be delivered by Tuesday.
Europe standard delivery £8.99 - within 3-6 working days.
FREE SHIPPING FOR ALL EUROPE ORDERS OVER £100
Europe EXPRESS delivery £19.99 - within 2-4 working days.
International standard delivery £9.99 - within 5-8 working days.
FREE SHIPPING FOR ALL USA ORDERS OVER £100
International EXPRESS delivery £24.99 - within 2-4 working days.
AUSTRALIA & REST OF THE WORLD DELIVERY
International standard delivery £13.99 - within 5-8 working days.
FREE SHIPPING FOR ALL AUSTRALIA AND INTERNATIONAL ORDERS OVER £200
International EXPRESS delivery £28.99 - within 2-4 working days.
PHONE CASES & HOMEWARE
Phone cases and homeware products (cushions and blankets) are made to order. They are usually shipped directly from the manufacturer, which means they may arrive in unbranded packaging. If you also purchase clothing or accessories within your homeware or phone case order, please note that your order may arrive separately.
International customers: please note that if you have a mixture of ready to ship products (clothing/accessories) and made to order products (homeware/phone cases) your order may take slightly longer, so that the products can be shipped together.
DELIVERY TERMS AND CONDITIONS
CORRECT ADDRESS: Always ensure you enter the full address on your order. It is your responsibility to fill out the address correctly, with the house name/number and street in the appropriate fields. If the parcel is undeliverable because something is missing you may need to pay extra for postage.
TAXES AND CUSTOMS CHARGES: International shipments may be subject to customs charges. The charges vary depending on the value of your order and depending on what country you are ordering from. Please check your local customs for more information.
CUSTOMS DELAYS: On rare occasions, international shipments may be delayed whilst being assessed by Customs. If you need your order urgently we recommend express shipment as this is usually processed quicker, but we cannot guarantee there won't be customs delays.
REFUSED PARCELS: If you refuse a parcel it will be returned and postage will not be refunded.
Royal Mail is currently experiencing higher volumes of post than usual due to the pandemic and is subject to delays. Please allow plenty of extra time for delivery. Express shipping is recommended if you need your order urgently.